For those of you having reoccurring issues with your phone, you now have a new option! The easiest way to wipe your phone clean with the newest update can be found here. This links you back to a HTC Support Page where the walk you through the steps of how you can update your phone without unlocking it!
If you have any questions, comments, or success with the new link please let me know! P.S. ( I apologize for the monetized links, I’m trying to save for college )